How it works

From application to first order in days

We made the onboarding process as simple as possible so you can focus on what you do best — cooking great food.

Getting started

Your path to going live

01

Submit your application

Fill out our simple merchant application with your restaurant name, address, cuisine type, contact info, and hours. It takes less than 10 minutes.

No paperwork, no in-person meetings. Just a straightforward online form.

02

We review your application

Our partner team reviews every application within 48 hours. We'll reach out if we have any questions.

We approve the vast majority of independent restaurants. If your city isn't live yet, we'll add you to the waitlist for your market.

03

Set up your menu

Once approved, your dedicated onboarding specialist helps you build your menu in our partner portal — photos, descriptions, prices, and all.

We can import your existing menu or build it from scratch. Most menus are live within 24 hours.

04

Go live and start earning

Your restaurant goes live in the Soul Plates app and customers in your area can start ordering. You'll receive orders directly through our partner dashboard.

Payments are processed weekly and deposited directly to your bank account.

The delivery model

How orders reach your customers

01

Customer places an order

A customer finds your restaurant in the Soul Plates app, browses your menu, and places an order. You receive an instant notification in your partner dashboard.

02

You prepare the food

You prepare the order to your standard. Soul Plates handles the logistics — you focus on the food.

03

Delivery or pickup

Our delivery network picks up the order and gets it to the customer hot and fresh. You can also offer pickup-only if that works better for your kitchen.

04

You get paid

Revenue from completed orders is tallied weekly. Every Monday, your earnings from the prior week are deposited directly to your bank account.

After you sign up

What to expect as a Soul Plates partner

A dedicated onboarding specialist

Every new partner gets a real person to walk them through setup, answer questions, and make sure their menu looks great before going live.

A partner dashboard

Track orders, revenue, and payouts in real time. Update your menu, adjust your hours, and manage your profile from one place.

Priority placement at launch

Restaurants that apply before September 1, 2026 get featured placement in the app when we go live — more visibility, more orders from day one.

Ongoing partner support

Our support team is available via phone, email, and chat after launch. We're here for the long haul, not just onboarding.

Ready to get started?

Apply now and be live when Soul Plates launches on September 1, 2026.